What do you think?

Occasionally we like to hear your views and sometimes they shape policy. Help us to help you and check back every now and again and if we are asking and if you haven't told us what you think please do.


The results

We are looking at the way we contact you to take statements or gather other non-urgent information. To help us get our service right, we asked for your views about when you would like to be contacted.

A big thank you to everyone who took the time to complete our short survey.

We had 1,287 responses in total so thank you very much. Your help is much appreciated.

The results were:

Preferred earliest time for a call:

  • 8am - 524
  • 9am - 545
  • 10am - 218

Preferred latest time for a call:

  • 7pm - 329
  • 8pm - 529
  • 9pm - 429

As a result of your feedback we will now recommend that 9am will be the earliest and 8pm will be the latest time we call you to take a non-urgent statement.

Thanks again for your help.

Non Emergency Directory (NED)

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